Shipping policy

1. Shipping Coverage

We provide shipping services across Canada. Delivery timelines and methods vary based on product type, availability, and destination.

2. Same-Day Delivery (GTA)

We offer same-day delivery within the Greater Toronto Area (GTA) for eligible products.

  • Starting from $65

  • Available on in-stock items only

  • Orders must be placed and confirmed before the daily cut-off time

  • Delivery fees may vary based on distance, order size, and handling requirements

Same-day delivery availability will be confirmed at checkout or during the quoting process.

3. Standard Delivery

Standard delivery timelines vary by product and supplier. Estimated delivery times are provided as guidance only and are not guaranteed unless expressly confirmed.

4. Freight and Special Handling

Large, heavy, hazardous, or bulk items may require freight shipping or special handling. Additional fees may apply and will be disclosed prior to order confirmation.

5. Shipping Charges

Shipping charges are:

  • Calculated at checkout, or

  • Confirmed as part of a quotation

Shipping and delivery fees are non-refundable once an order has been dispatched.

6. Delivery Issues

Customers are responsible for:

  • Providing accurate delivery information

  • Ensuring safe and accessible delivery locations

  • Inspecting shipments upon receipt

Any delivery issues must be reported within 24 hours of delivery.